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Frequently Asked questions

We want to answer your questions!

When does the 90's box ship?

We send out boxes once a month in batches, between the 18th and the 25th of each month. Most subscribers should receive their boxes between the 23rd and the 28th of each month. Sign ups are accepted until 5PM EST on the 18th of each month. After that, you will receive your first box in the following month. For example, if you sign up on February 17th you will get Febuary's Box but if you subscribe on the 21st, you will receive the March box as your first box.

Can I return my box for a refund?

Unfortunately all sales are final. If, however, a product within your box is defective, we will replace it. If we are out of the product in question, we reserve the right to ship an alternate product of equal value in its place.

Will i recieve tracking info when my box is shipped?

Yes, you will get your tracking number by email once your box has been shipped. Boxes ship in batches between the 18th & the 25th of each month.

Where do we ship?

The 90's box is only available in North America (USA & Canada) If you would like to see The 90's box ship to your country email us and let us know where you are ship@my90sbox.com International Shipping rates apply to any location outside of the contiguous 48 United States. Shipping rates will show up on your check out screen.

When Will I be billed?

You will be billed immediately for all new subscriptions and in advance on, or about, the 29st of each month for the next recurring time period. If the payment attempt fails, the subscription will be cancelled.

Whats In the 90's Box

The short answer is a bunch of awesome items! Every box always comes with items with retail values around $40. Everything we send you goes into one of 7 categories: Toys, Games, Activities, Fashion, Pop-Culture, Lifestyle, & Snacks. There are usually 5-7 epic items in every box that you will enjoy. Not everything in each box was made in the 1990's some items are made in 2016 but represent the 90's.

How do the different package sizes work?

The Knapsack offers smaller items and simpler packaging to afford the cheaper cost for those who want to experience the 90's on a tight budget. The Box Includes all the Knapsack's items plus multiple larger pricier items for your collection. The price difference is $8 to you but the value you receive for that is more than double, taking the value from $30 for the knapsack to $50 for the Box.

How do the different subscription plans work?

We currently offer 1 month, 3 month, and 6 month plans. For 1 month plans, you will be billed at the time of subscribing and then once a month after your box ships. As an example, if you signed up on the 17th of March, but the box ships on the 20th, you will be billed again on the 29th of each month receiving March & Aprils boxes. For 3 and 6 month plans, you are billed the total amount for all 3 or 6 months at the time of subscribing. You will be billed again at the end of the 3 or 6 months.

Are the snacks & candy edible?

While we pay homage to stuff from the era, all of our snacks & candy are produced currently and are completely safe to consume. We curate our items from manufacturers that follow strict food protocol.

How do I cancel my subscription?

We are sorry to see you go. If you wish to cancel your subscription please log into your account and go to account settings, you will see a cancel button. Once you contact us, we will process your request ASAP. You will still receive the remaining boxes that you have already paid for but will not be billed again moving forward.

Contact us with any other questions